Ebusiness web site solution

Essential competencies

Ensure Transaction Security

LucentWebs ensures that companies will be able to offer secure transaction processing online in order to win the confidence and loyalty of customers. We take advantage of the latest Internet security standards, including 128-bit SSL encryption, as well as emerging credit card processing standards such as SET. Our application services specialists ensure that systems are protected from security breaches and help to manage issues from detection to resolution without any traffic interruption.

Control the Cost and Quality of Customer Service and Support

Internet technologies have presented businesses with greater opportunities to interact with and sell to customers directly, while presenting new challenges in maintaining the consistency of customer service across online and offline channels. LucentWebs works with companies to manage the cost of providing service and support to customers through multiple points of interaction. Based on a company's internal resources, the nature of its e-commerce initiatives, and the needs of its customers, LucentWebs develops an integrated customer support infrastructure that will enable the company to manage service costs, maintain the quality of customer interactions, and capture valuable transaction data both online and offline.

Reliable and Scalable E-Commerce Solutions

Having a wide experience both domestic and global, LucentWebs knows how to deliver superior solutions that make good business sense. Throughout the process of developing an e-commerce project, we place special emphasis on optimizing the security, performance, flexibility, scalability, and reliability of the solution. Our technical architects and developers have expertise creating custom solutions on the leading e-commerce platforms. As Internet technologies continue to evolve, we are devising innovative strategies for incorporating emerging technologies into our e-commerce solutions.

Business strategy

Our interactive architect strategy solutions help you adapt to new business processes. We analyse detail and define the organizational impact of eCommerce. And help you cope with conflicts, if any, with your existing channels.

Creative design and interactive user experience

To fulfill the self-service imperative, commerce sites must offer rich content and seamless interactivity. Our deep-down behavioral knowledge and usability expertise sets out to achieve just that. Helping create a user interface that lends itself to intuitive navigation and enables stickiness.

Technical implementation and integration

Our robust methodology ensures that the highest standards of technical excellence are adhered to at every stage of the implementation and integration process. Our team of professionals ensures that you get a solution that is end-to-end, scalable and cost-effective.